FEEL GOOD. STAY SAFE. 

OUR HEALTH & SAFETY PROGRAM.
A stay at 7Pines Hotels & Resorts means switching off, recharging your batteries, enjoying special mo­ments, and SEEING THE WORLD IN A DIFFERENT LIGHT. A world that redefines luxury and creates moments that will be remembered forever. Leave the stress and thoughts of this unfami­liar situation behind and enjoy a well-deserved escape. Experience the special care, attention and extraordinary service that you deserve - because your well-being is our top priority.

Our promise to you is a carefree stay, a break from everyday life, and a place where you want to return again and again. With our FEEL GOOD. STAY SAFE. program we would like to inform you about the measures and precautions that we have put in place before your arrival regarding your health and safety. As soon as you book, feel confident that there will be no need to worry about anything and look forward to enjoying a relaxing holiday.

ONE SEAL. ONE FEELING. SAFETY. OUR PLEDGE


We will do everything to guarantee you a safe and carefree stay in our resort. Our FEEL GOOD. STAY SAFE. pledge symbo­lises our commitment to your health and safety and our high hygiene standards. See the symbol and feel safe. 

FRONT OFFICE & ROOMING.


PLEASE DO NOT ENTER MY SUITE
During check-in, you will have the option to request a "Please do not enter my suite".
When you opt for this, all interactions with you such as baggage collection, Home Delivery, laundry pick-up and delivery, hand­ing over towels and amenities, will take place at your suite door. Rest assured that you will continue to receive our extraordinary service standards.

FEELING UNWELL DURING YOUR STAY?
Our team is available at any time of the day and night to assist you should you feel unwell

CLEANING OF THE PUBLIC AREAS.


WASHROOMS
The public area washrooms are cleaned on a regular basis. Our cleaning schedules are available for you.

DISPOSABLE TOWELS
For hygienic reasons we offer you disposable towels.


ROOMS & HOUSEKEEPING. LAUNDRY.

CLEANING WITH THE HIGHEST STANDARDS
Housekeeping takes place according to the highest hygiene standards. Your room is thoroughly ventilated, cleaned and above all sanitised before your arrival. Our pledge FEEL GOOD. STAY SAFE. represents our thorough cleaning and sanitising protocol.


RESTAURANTS & BARS.


CLEANING
After each guest, chairs, tables, salt and pepper mills, flower vases and all other objects get thoroughly sanitised.

CREDIT CARD SCANNER & PAYMENT
Contactless payment is available in all of our restaurants and bars. The card machine is carefully cleaned and sanitised after every use.

HOME DELIVERY
You can enjoy breakfast, lunch or dinner in the comfort of your suite by ordering from our Home Delivery menu.

BREAKFAST
If we are able to offer a breakfast buffet, there will be no self-service. A member of our team will be on hand to assist you with your selection.
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